Booking Appointments:
Appointments may be scheduled through our website, by phone, or in person. A valid credit card may be required to secure and confirm your reservation.
We are devoted to curating an atmosphere of tranquility and renewal for every guest. To preserve the elegance of our space and ensure an exceptional level of service, we graciously ask that you observe the following policies.
Appointments may be scheduled through our website, by phone, or in person. A valid credit card may be required to secure and confirm your reservation.
We kindly request that you arrive at least 15 minutes prior to your scheduled appointment to allow time for check-in and a moment of relaxation before your treatment begins. Should you arrive late, your session may be shortened in consideration of our next guest, while the full treatment fee will remain applicable.
To ensure an exceptional experience for all our guests, we kindly ask that any cancellations or rescheduling be made at least 24 hours in advance. Cancellations within 24 hours of your appointment, or missed appointments, will incur a fee of 5,000 Naira per service. We sincerely appreciate your understanding and consideration.
Our spa is a sanctuary designed for relaxation. To preserve this serene atmosphere, we kindly ask that you speak softly and keep noise to a minimum. Please ensure that mobile phones and electronic devices are silenced or turned off upon entering. As our environment is intended for tranquility, we request that you make arrangements for children, as the spa is not suitable for them.
For your safety and peace of mind, we recommend leaving valuables at home or securing them in the lockers provided. While we take every precaution, Lucci Beauty World cannot assume responsibility for lost or misplaced items.
To ensure a personalized and completely safe experience, we kindly request that you share any medical conditions, allergies, or injuries when booking your appointment. At Lucci Beauty World, every detail of your environment is meticulously cared for: all tools and equipment are thoroughly sanitized after each use, and our spa is maintained to the highest standards of cleanliness. This allows you to fully surrender to a serene, uninterrupted journey of relaxation and rejuvenation.
For your convenience, we accept cash, POS payment, as well as transfers to our company account. We kindly request that payment be settled at the time of your service, with any transfers confirmed before you leave the spa. Please note that prices may change, so we recommend confirming the current rates when scheduling your appointment to ensure a seamless and luxurious experience.
Treat yourself or a loved one with a spa gift card, valid for six months from the date of purchase. Gift cards are non-refundable and cannot be exchanged for cash. Don’t miss out on our special promotions and packages—available for a limited time! Visit our website or contact the spa to discover the latest offers and pampering experiences.
We love hearing from our guests! Your feedback helps us make every visit even more relaxing and enjoyable. If you have any questions, suggestions, or concerns, please don’t hesitate to reach out to us. We’re here to make your experience unforgettable.
Book your appointment today and discover why Lucci Beauty World is Enugu's premier destination for wellness and relaxation